Projects for Commercial Organisations

Examples:

	Alpha Inflight Catering Developing a Management Competence Framework We helped to develop a management competence framework for Alpha. This was a major project which involved running focus groups with Alpha managers around the country, establishing their roles within the company.
	Disney Store Management Development Programme Evaluation We evaluated a newly developed management development programme for three levels of store management; the results subsequently supported further programme development.
	Berkeley Scott Customer Satisfaction Surveys We carried out quarterly customer satisfaction surveys for Berkeley Scott, the recruitment consultancy, over a period of 18 months, to assist them to monitor and improve service delivery.
	The Securities Institute Client Research We carried out client research for The Securities Institute with some of the UK’s major financial services firms to establish their view of the content of the FSA regulated examination and its relevance to current practice.
	Hilton Hotels Sales Team Research Pareas Associates was commissioned to research a range of sales positions within the company – leading to a review of sales team competences and the development of team members.
	CLB Coopers Telephone Interviews CLB, a firm of chartered accountants, commissioned us to carry out telephone research across a number of different charities on a range of trustee remuneration issues. The firm’s aim was to offer a series of informative workshops to support these organisations in their practices.
	NetKonect Communications Developing Management Competences We were commissioned to investigate the range of skills and competences required by the top tier of managers in a fast growing dot.com company – with a view to facilitating a reorganisation of the business.
	Champneys HR Audit Pareas Associates worked with Champneys Health Resorts to carry out an HR audit with their staff and managers – our role included questionnaire design and development, and consultancy advice on sampling, selection and data collection.